All orders are processed within 24 hours. Tracked Delivery is $5.99 New Zealand wide, and usually takes between 2-4 business days.

Rural delivery may experience slight delays.

If you experience any issues, please contact us at hello@kandigiftshop.co.nz

We are happy to exchange any faulty items within 30 days of receiving your package.

Lucky dips & Mystery boxes are not eligible for refunds.

For more information please see our returns policy at the bottom of our website.

Please use our contact form or send us an email at hello@kandigiftshop.co.nz

Please feel free to send us a DM on Tik Tok where we are most active :)